Please read these Terms and Conditions carefully before using our website, www.forevergreengrowers.com, and purchasing our products.
1. Acceptance of Terms
By accessing this website and placing an order, you agree to be bound by these Terms and Conditions. If you disagree with any part, you may not access our site or use our services.
2. Product Information
We take great care to ensure that all product descriptions, images, and prices on our website are accurate. However, as our products are fresh and subject to natural variation, the actual product may differ slightly in appearance. Seasonal availability may also affect what is in stock.
3. Orders and Pricing
- All orders are subject to availability and confirmation of the order price.
- We reserve the right to refuse or cancel any order for any reason, including limitations on quantities, inaccuracies in product or pricing information, or issues identified by our credit and fraud avoidance department.
- Prices are listed in KSH and are subject to change without notice.
4. Shipping and Delivery
- We strive to ship all orders promptly to ensure the freshness of our produce. Delivery times are estimates and are not guaranteed.
- The risk of loss and title for items purchased from ForeverGreen Growers pass to you upon delivery to the carrier.
- It is your responsibility to provide a correct and complete shipping address. We are not responsible for orders lost or delayed due to incorrect address information.
5. Returns and Refunds
Due to the perishable nature of our products, we generally do not accept returns. However, your satisfaction is our priority. If you receive damaged or substandard produce, please contact us within 24 hours of delivery at info@forevergreengrowers.com with your order number and photographs of the issue. We will review each case individually and work towards a fair resolution, which may include a refund or credit.
6. Intellectual Property
All content on this website, including text, graphics, logos, and images, is the property of ForeverGreen Growers and is protected by copyright and intellectual property laws.
7. Limitation of Liability
ForeverGreen Growers shall not be liable for any indirect, incidental, or consequential damages arising out of the use or inability to use our products or services.
8. Governing Law
These Terms shall be governed by and construed in accordance with the laws of Kenya.
9. Contact Information
Questions about these Terms and Conditions should be sent to us at info@forevergreengrowers.com.